Growth and Innovation

Excellence in IT Services

With over 25 years of experience, we specialise in providing expert consulting, managed services, and technology support to help businesses thrive in a digital world.

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  • Great company culture and work environment
  • Opportunities for professional growth and development
  • Competitive salary and benefits package
Customer

Working at JEM means being part of a supportive, innovative team where your ideas are valued and your growth is encouraged. Every day brings new challenges and opportunities to make a real impact for our clients and each other.

Our focus

We build trust through honest, transparent relationships, allowing us to effectively design, deliver and manage technology for your business.

We focus on delivering measurable business outcomes, helping organisations use technology as a strategic advantage to achieve their goals.

We take ownership and work as one team, never cutting corners. We look after our clients and each other, continually improving while enjoying the journey.

Years in business
25+
Customer satisfaction
95%+
Staff members
60+

Our values

At JEM, our values guide everything we do. They shape our culture, drive our decisions, and define how we serve our clients.

Take initiative, get it done, and get it right. We take no shortcuts and are accountable for the outcomes we deliver.

Careers

At JEM, we're building a smarter and more secure digital future for businesses across Sydney and beyond. If you're passionate about technology, thrive in a collaborative environment, and want to make a real impact for clients in the industries that keep Australia running, we'd love to hear from you.

Team working at JEM office

Job openings

  • Role
    Internal Systems Administrator
    Description
    Oversee and enhance internal systems, drive automation, streamline workflows and provide technical support across teams.
    Location
    Castle Hill, NSW 2154
  • Role
    Helpdesk Analyst (Level 1)
    Description
    Provide remote and onsite technical support to our clients, helping resolve issues efficiently while delivering outstanding service.
    Location
    Castle Hill, NSW 2154
  • Role
    Rapid Responder
    Description
    Be the first point of contact on our support desk. Respond to urgent issues, provide initial troubleshooting, and escalate as needed.
    Location
    Castle Hill, NSW 2154
  • Role
    IT Service Technician Level 2 (Sydney)
    Description
    Provide intermediate-level technical support to clients across Sydney.
    Location
    Castle Hill, NSW 2154
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